Find out what your interface is costing you.
Two weeks, two principals, your interface. We find where operators slow down, err, or work around the design, then hand you a prioritised, costed plan. Whether we do the fixing is up to you.
Book an audit call →What lands on your desk
Everything is written for two audiences at once: the director who owns the budget and the engineer who ships the fix.Every issue documented with evidence, severity, and the workflow it damages, not a list of taste opinions.
Sequenced by impact against engineering effort, so your team knows what to ship first and why.
The changes your developers can make this sprint, specified precisely enough to build without us.
A working session with your team on the final day, questions answered, priorities argued, decisions made.
Red is used with three conflicting meanings, critical alarm, stopped state, and destructive action, so operators must read every label before trusting any colour.
Observed in shadowing session 2: operator paused 4× to verify whether red tiles required action.
Reserve red for unacknowledged critical alarms; token-level change, est. 2–3 dev-days. Quick win.
How the two weeks run
The audit is a fixed £8,500 — the price and the cap are the same number, agreed before we start. And it's 100% credited against any engagement of 3+ months signed within 60 days of handover, so if we keep working together, the audit was free.
We watch real users do real work, on the floor, on the ward, or over their shoulder on a call. No findings written yet.
Screen-by-screen expert review against your workflows, your constraints, and the standards that apply to your domain.
Findings scored and evidenced, fixes prioritised against effort with your engineers' input, quick wins redlined.
A live session with your team. You leave with a plan your directors and your developers both agree on.
The report is yours. What happens next is your choice.
No lock-in, no "the real answers are in phase two". Most clients pick one of three routes:
The quick wins are specified for your developers to ship without us. Plenty of clients stop here, genuinely fine.
We work through the roadmap in capped sprints, highest-impact items first — with your £8,500 audit fee credited in full.
The audit doubles as our ramp-up. If we embed afterwards, we start already knowing your product, users, and constraints — and the audit fee becomes credit.
Two weeks to
a costed plan.
Book a 20-minute call. Tell us about the interface; we'll confirm scope and pick a start date, or tell you an audit isn't what you need.