(  Two Principal Product Designers  )in business
since 2001
Reading as /

Interfaces for work that can't afford mistakes.

We're Cristian and Maira: 25 years designing HMIs, clinical tools and regulated products across 10 industries. 2 principals, 0 juniors. The people on the call do the work.

Fortress Technology HMI: operator training cut from 3 weeks to 2 days.{  Scroll  }
(  About  )
(  Since 2001  )

For 25 years we've designed for enterprise clients, sometimes through agency partners, always as the people doing the work. Now we work directly with the directors and product teams who want us on their side.

25
Years in design & technology
−85%
Operator training time · client-verified
17
Long-term clients · some since 2003
2
Designers, 0 juniors
(  Work  )

Recent work

Most clients ask us not to name them. The problems, and the results, are real.
10 case studies, 1 named. 7 below, the rest on the work page. Every metric client-verified.
  1. Fortress Technology

    Manufacturing · HMI · Named with permission

    We rebuilt the operator HMI around how the line actually runs, measured across production sites.

    3 weeks → 2 daysoperator training
  2. Bulk materials HMI

    Industrial · HMI · EU

    One control language across the whole plant, so an alarm or a state means the same thing on every screen.

  3. Patient support platform

    Healthcare · Web · UK

    A patient portal shaped in the clinic and tested with patients and staff before any screen was signed off.

  4. Energy management control room

    Industrial · HMI · UK

    A control-room interface built for the 3am shift: high contrast, unambiguous states, and alarms an operator can trust at a glance.

  5. Autonomous haulage fleet UI

    Industrial · HMI · AU

    Lets one operator supervise a fleet of driverless trucks, with exceptions surfaced before they stop the site.

  6. Offshore financial platform suite

    Financial services · Web · Gibraltar/UK

    Retirement and wealth platforms for an offshore financial group, used by international advisers around the clock. The relationship is now in its 14th year.

  7. Heavy machinery telematics

    Industrial · Mobile · International

    Fleet state, faults and location on a phone, readable in a cab, in glare, on a muddy site.

Recognise your problem in one of these?

(  Principles  )

Why clients stay with us

Some clients have worked with us for 20+ years. These are the reasons they give.

(  Retention  )
20+ years

Our longest client relationship, through acquisitions, leadership changes and industry shifts.

01
User first

We watch people use the current system, on the floor or in the clinic, before we propose anything.

02
Direct access

No account managers in between. You brief the person who does the work.

03
Outcomes, not deliverables

We agree the number that should move (training time, error rate, task speed) and design against it.

04
Aligned with engineering

We design within your stack, tokens and sprint cadence, so nothing ends up as a redline PDF nobody builds.

Typical agency
  • × Seniors sell the work, juniors do it
  • × Account managers, overhead, another timezone
  • × Open-ended budgets and surprise invoices
The Pandelion way
  • → The principals you meet do the work
  • → Embedded in your standups, in your tools
  • → Fixed price or capped, visible burn, no surprises
(  Timeline  )

What you get, and when

A typical first three weeks. Each one ends with something you keep.

Week 1Findings

We watch your users at work and review the product. You get a scored list of what costs time and causes errors, each tied to the number it moves.

Week 2Fixes specced

The top fixes designed and redlined in your stack’s conventions, ready for your next sprint.

Week 3Prototype in test

The critical workflow as a clickable prototype, in front of real users. Task time and errors are measured against the baseline.

The people on the call do the work. We fit your delivery cadence.

Fractional, retainer and fixed-price options →
(  Pricing  )

Buy the result, at a fixed price

Defined outcomes at published prices. Open-ended work runs at £850/day (€1,000), capped, so you never pay past a ceiling agreed in advance.

See full pricing →
  • Interface Audit£8,500 €10,000 · 2 weeks

    Know exactly what to fix first, and what it will move.

    100% credited against a 3+ month engagementHow it works →
  • Fix-it Sprint£6,800 €8,000 · 2 weeks

    Your top 3–5 problems designed, specced and ready to build.

    Follows an audit, or your own findingsBook a 20-minute call →
  • Validated Prototype£12,500 €14,500 · 3 weeks

    One critical workflow redesigned and proven with real users.

    One workflow, end to endBook a 20-minute call →
  • Design System Foundation£21,000 €24,500 · 5 weeks

    A system your developers ship from without asking a designer.

    Milestones M1–M2 plus core components; M3–M4 stay cappedHow it works →
(  Fit  )
A good fit
  • → Your interface is complex: HMI, clinical, regulated, data-heavy, or safety-critical
  • → You need senior product thinking, not just pretty screens
  • → You want predictable budgets and plain communication
Not a fit
  • × Simple marketing websites or landing pages
  • × "Make it look nicer" without an underlying workflow problem
  • × Choosing on lowest price rather than the right outcome
(  The team  )

Cristian and Maira

The people on your intro call are the people in your standups, designing your screens.

Meet the team →
Cristian H. GomezPrincipal Product Designer, Co-Founder

20+ years designing HMIs and control rooms: interfaces for gloved hands, low light and zero tolerance for error.

Maira S. MartinoPrincipal Product Designer, Co-Founder

Research-led healthcare and workflow UX. She starts in the clinic or at the workstation, before a single screen is drawn.

(  Contact  )

Bring the screen your operators complain about.

Book a 20-minute call. Tell us what isn't working and we'll tell you honestly if we can fix it. Need an NDA first? Just ask.