(  Two Principal Product Designers  )in business
since 2001
Reading as /

Interfaces for work that can't afford mistakes.

Cristian and Maira — two Principal Product Designers, 25 years across 10 industries. We design for complexity, on the model that fits you: fractional, retainer, or fixed scope.

Industrial HMI redesign: operator training cut from 3 weeks to 2 days (85% reduction).{  Scroll  }
(  About  )
(  Since 2001  )

For twenty-five years we've designed for enterprise clients, sometimes through partners, always as the team doing the work. Today we sit directly with the directors, product teams, and companies who want us on their side.

25
Years in design & technology
85%
Operator training time · client-verified
17
Companies · some since 2003
2
Designers, 0 juniors
(  Work  )

Recent work

Some clients let us name them; most don't. Either way, the problems and the measured results are real.
10 case studies, 1 public — 7 below, the rest on the work page. Every outcome client-verified, every metric real.

Fortress Technology

Manufacturing & industrial · HMI · Named client

Rebuilt the operator HMI around how the line actually runs. Operator training dropped from three weeks to two days, verified across production sites.

/ Before
/ After

Bulk materials HMI

Industrial · HMI · EU

One consistent control language across the plant, so alarms and states mean the same thing on every screen.

Patient support platform

Healthcare · Web · UK

A patient-facing portal shaped in the clinic, tested with real staff before a single screen was signed off.

Energy management control room

Industrial · HMI · UK

A control-room interface built for 3am shifts: high contrast, clear state, and alarms an operator can trust at a glance.

Autonomous haulage fleet UI

Industrial · HMI · AU

Supervisory UI for an autonomous haulage fleet, keeping one operator in command of many machines at once.

Offshore financial platform suite

Financial services · Web · Gibraltar/UK

Retirement and wealth platforms for an offshore financial services group, serving international advisors around the clock — a relationship now in its 14th+ year.

Heavy machinery telematics

Industrial · Mobile · International

Telematics for heavy machinery in the field: fleet state, faults, and location on a phone — readable in a cab, in glare, on a muddy site.

(  Principles  )

Why clients stay with us

Some of our clients have trusted us for over two decades, through acquisitions, industry shifts, and leadership changes.

(  Retention  )
20+ years

Our longest client relationship, held through acquisitions, industry shifts, and leadership changes.

01
User first

We watch people use the current system — on the floor, in the clinic — before proposing anything.

02
Lean & focused

Two principals, no juniors, no account layer. You brief the person who does the work.

03
Outcomes, not deliverables

We agree the number that should move — training time, error rate, task speed — and design against it.

04
Aligned with engineering

We design in your constraints — stack, tokens, sprint cadence — so nothing ships as a redline PDF nobody builds.

others
  • × Juniors doing the work you were sold by seniors
  • × Agency overhead, account managers, another timezone
  • × Open-ended budgets and surprise invoices
The Pandelion way
  • → Two principals, 0 juniors, no delegation
  • → Embedded in your standups, in your tools
  • → Capped sprints, visible burn, no surprises
(  How we work  )

How we bring senior design into your team

Pick the model that fits how you need us, not the other way around. No juniors, no delegation, no surprises.

/ OngoingRetainer

A reserved block of principal design capacity every month. Design system upkeep, iterative improvements, and a designer who already knows your product.

/ Defined scopeProject-based

A discrete deliverable with a not-to-exceed cap: an HMI overhaul, an interface audit, a design system. Acceptance criteria agreed upfront.

End-to-end engagement
01Embed & understand

Weeks 1–2. Join standups, learn your stack, talk to users.

02Design & validate

Weeks 2–4. Rapid prototyping, weekly demos, real-environment testing.

03Ship & hand off

Ongoing. Tokens, specs, and changelogs your devs can ship.

04Iterate & improve

Continuous. Post-launch monitoring and refinements.

(  Pricing  )

Predictable pricing without the rigidity

Capped sprints and not-to-exceed milestones. You pay for actual time up to a clear ceiling, never past it.

See full pricing →
→ Acceptance criteria agreed upfront→ Early warning at ~70% burn→ Up to 50% of unused time carries over→ Hit the cap early? We stop charging
(  The team  )

Cristian and Maira

Two designers, zero juniors, no delegation. The people you meet on the intro call are the people in your standups, drawing your screens.

Meet the team →
Cristian H. GomezPrincipal Product Designer

20+ years of HMIs and control rooms, interfaces for gloved hands, low light, and zero tolerance for mistakes.

Maira S. MartinoPrincipal Product Designer, Co-Founder

Research-first healthcare and workflow UX, in the clinic or at the workstation before a single screen is drawn.

(  Fit  )
A good fit
  • → Your interface is complex: HMI, clinical, regulated, data-heavy, or safety-critical
  • → You need senior product thinking, not just pretty screens
  • → You value predictable budgets and clear communication
Not a fit
  • × Simple marketing websites or landing pages
  • × "Make it look nicer" without an underlying workflow problem
  • × Shopping for the lowest price rather than the right outcome
(  Contact  )

Complex system?
Let's talk.

Book a 20-minute call. We'll review your project and tell you honestly if we're the right fit. No sales pitch, just straight answers.